Support

We're here to help.

Contact us

Email support@bigeyeapps.com and we'll get back to you, usually within 2 business days.

To help us solve your problem quickly, please include:

• The name of the app
• Your device model and operating system version
• A short description of the problem and the steps that cause it

Frequently asked questions

How do I restore a purchase?
Open the app's settings and tap "Restore Purchases". Make sure you're signed in with the same Apple ID or Google account you used to buy it.

How do I request a refund?
Purchases are handled by Apple or Google. For the App Store, visit reportaproblem.apple.com. For Google Play, see Google Play refunds.

How do I delete my data?
Email us from the address linked to your account and we'll delete your data. See our Privacy Policy for details.